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On Difficult Decisions:

Some leaders seem strong and competent, at first or for a time, until a truly difficult decision appears before them. Suddenly they become vaseline or watered-down or hot-potato the decision to someone else. A deeper weakness emerges. On the other hand, some leaders seem ineffectual or underwhelming, at first or for a time, until a truly difficult decision appears before them. Suddenly they turn into steel before your eyes. A deeper potency and cogency emerges.
    Masterful leaders come alive in opportunities to reshape reality, which usually come disguised as difficult decisions. They do not fear pushing the button or jumping off--and even if they do, they ignore it--to bridge that intimidating gulf between the ideal and the real. Leaders, be certain of this: your loftiest visions and dreams will not come with easy choices that any unremarkable person could make. It will come to you in the unnerving, seemingly cruel fault lines wedged between spheres of reality.